• Free Lesson Notes: Teacher provides typed PDF notes after each class
• Standard Booking Window: Can book classes 3 days in advance.
• Loyalty Stamp: Digital stamp card; after 20 classes, get 1 free class voucher.
• Taught by regular teachers (non-native speakers)
• Make-up class allowance- 1 (24h notice)
• VIP Customer Service: WeChat/WhatsApp direct line to a human (no ticket system).